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FAQ

Frequently Asked Questions

General Questions
1. What does Delon specialize in?

Delon is a contract manufacturer specializing in the production of high quality personal care products such as shampoos, body washes, hand soaps, lotions, and other skincare products. We offer custom formulation, private labeling, and fullscale production services for brands looking to develop and manufacture their products.

Delon’s manufacturing facility is located in Montreal, Quebec, Canada. We serve clients worldwide, offering manufacturing solutions for brands of all sizes.

Delon has been in the personal care manufacturing industry for 8 years, providing expert formulation, production, and packaging solutions to brands in the beauty, healthcare, and wellness sectors.

We manufacture a variety of personal care products, including but not limited to:

  1. Hair Care: Shampoos, conditioners, hair masks, and serums, cream peroxides, beard products
  2. Body Care: Body washes, scrubs, lotions, and creams as well as baby products
  3. Hand & Skin Care: Hand soaps, sanitizers, moisturizers, and serums
  4. Cosmetic & Specialty Items: Facial cleansers, toners, makeup brush cleaners, makeup removers
  5. Topical OTC Items: Analgesic gels, alcohols & peroxides, vaporizing cold rubs, petroleum jellies, medicated pain ointments, dandruff shampoo, acne products
  6. Cotton Products: Cotton balls, cotton rounds, cotton swabs
  7. Pet Products: Dog shampoos, paw balms, deodorizing sprays

We also specialize in custom formulations to meet specific brand needs.

We offer a large selection of Delon branded products under the following brands:

  1. LOVU, Delon, Delon+, Hi Test, Beauty America, Silvertone, Tiffany among others. Please view our catalogue to view our product offerings

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Manufacturing & Product Development

1. What types of products does Delon manufacture?

Yes! We provide both:

  1. Custom Formulations: We work with your brand to develop unique, highquality formulations tailored to your vision and target market.
  2. Private Labeling: Choose from our existing pre developed formulations and add your branding for a faster market launch.
  3. Hand & Skin Care: Hand soaps, sanitizers, moisturizers, and serums
  4. Cosmetic & Specialty Items: Facial cleansers, toners, makeup brush cleaners, makeup removers
  5. Topical OTC Items: Analgesic gels, alcohols & peroxides, vaporizing cold rubs, petroleum jellies, medicated pain ointments, dandruff shampoo, acne products
  6. Cotton Products: Cotton balls, cotton rounds, cotton swabs
  7. Pet Products: Dog shampoos, paw balms, deodorizing sprays

We also specialize in custom formulations to meet specific brand needs.

Yes, we offer formula matching services. If you have an existing product you’d like us to replicate or improve, we can analyze the ingredients and develop a similar or enhanced formulation while ensuring compliance with regulatory standards.

Our MOQs depend on the type of product and packaging requirements. Typically:
  1. Custom Formulations: [Insert MOQ] units per product
  2. Private Label Products: [Insert MOQ] units per product
  3. Pilot Runs & Small Batches: Available for startups and new product testing (subject to approval)
Contact us to discuss MOQs specific to your needs.

Yes! We have startup friendly options, including small batch production runs. Contact us for details.

Lead times vary based on product complexity and order size:

  1. Custom Formulations: [X] weeks (includes R&D, testing, and approvals)
  2. Private Labeling: [X] weeks (if using our pre formulated products)
  3. Reorders: Typically [X] weeks after initial production

We work to ensure fast turnaround times while maintaining the highest quality standards.

Yes! We offer packaging consultation and sourcing services, including:

  1. Custom bottle, tube, and jar selection
  2. Sustainable and eco friendly packaging options
  3. Labeling and printing solutions

Our team can guide you on aesthetic and functional packaging that aligns with your brand.

Yes, we conduct stability, microbiological, and compatibility testing to ensure product safety, efficacy, and shelf life. These tests help confirm that your product maintains quality over time and complies with industry regulations.

Our product development process includes:
  1. Initial Consultation: Discuss product goals and specifications
  2. Formulation Development: Lab testing and prototyping
  3. Sample Approval: Review and refine the product formula
  4. Production & Quality Testing: Manufacturing begins after approval
  5. Packaging & Delivery: Final product is packed and shipped

Please contact one of our staff and discuss your project

Quality & Compliance

1. Which certifications does Delon hold?

We are proud to be certified and compliant with several industry standards, including:

  1. Good Manufacturing Practices (GMP) Certified
  2. ISO 22716 Certification
  3. FDA-Compliant for U.S. Products
  4. Health Canada Compliant for Canadian Products
  5. Organic Certification
  6. Cruelty Free & Vegan Certifications

Contact us to discuss MOQs specific to your needs.

Yes, we ensure that all products comply with FDA (USA), Health Canada, EU Cosmetic Regulation (Europe), and other regional regulatory bodies. We provide full documentation, including:

  1. Ingredient lists
  2. Safety assessments
  3. Compliance certificates

Yes, we provide regulatory compliance support for multiple markets, including the USA, EU, UK, and Asia.

Yes, we offer in organic, natural, and cruelty free formulation options. We source high quality, ethically produced ingredients and can accommodate requests for vegan, sulfate free, paraben free, and silicone free formulations.

Our quality assurance (QA) and quality control (QC) processes include:

  1. Strict raw material sourcing and supplier vetting
  2. In-house and third party product testing
  3. Batch traceability and stability testing
  4. Compliance with Good Manufacturing Practices (GMP)

We ensure that every product meets industry safety standards before leaving our facility

Sustainability & Ingredients
1. Does Delon offer eco friendly or sustainable formulations?

Yes, we are committed to sustainable manufacturing. We offer

  1. Biodegradable formulations
  2. Eco conscious packaging (glass, PCR plastics, recyclable plastics)
  3. Sustainable labelling
  4. Sustainable ingredient sourcing

Yes, we prioritize ethically sourced and cruelty free ingredients. We work with suppliers who adhere to sustainability and ethical production standards.

Absolutely! We can customize formulations to be:

  1. Sulfate-Free (SLS/SLES Free)
  2. CMIT Free
  3. Paraben Free & Silicone Free
  4. Vegan & Plant Based
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